Frequently Asked Questions About ISO 9000

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Q: What are the requirements of the ISO 9001:2000 Standard?

The major requirements of the ISO 9001:2000 standard are described in sections 4.1 through 8.5.3 of the actual Standard. Although the Standard is copyrighted, and we cannot provide a copy here, we have summarized the major requirements of the standard. For critical decision making, be sure to refer to the actual Standard, which can be ordered from ASQ on-online.

The requirements of the ISO 9001:2000 standard are organized into the following five sections:

This illustration of the interactions of the various processes making up the quality management system is suitable for printing.

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