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The major requirements of the ISO 9001 standard, often called the "20 elements of the standard" are described in sections 4.1 through 4.20 of the actual Standard. Although the Standard is copyrighted, and we cannot provide a copy here, the manual ISO 9001, The Standard Companion provides a description of each section of the Standard. The second edition of the Standard Companion is now available on-line. Although it is based on the now obsolete 1987 version of the Standard, the major concepts underlying the design of the Standard remain unchanged. For critical decision making, be sure to refer to the current (now 2000) version of the Standard.