Frequently Asked Questions About ISO 9000

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Q: How can I obtain copies of an ISO standard?

A: Contact:

American National Standards Institute
11 East 42nd St.
New York, NY 10036
Phone: 1-212-642-4900 Fax: 1-212-302-1286

Alternatively, contact:

Document Center Inc.
1504 Industrial Way, Unit 9, Belmont, California 94002 USA
Phone: + 415-591-7600, Fax: + 415-591-7617

For copies of standards in the ISO 9000 family, see the question below.

Q: How can I obtain copies of standards in the ISO 9000 family?

A: Many of the documents can be obtained from:

American Society for Quality
ASQ Quality Press
611 East Wisconsin Avenue
PO Box 3005
Milwaukee, WI 53201-3005

Phone 800-248-1946 or 414-272-8575

The standards can be ordered from ASQ on-online.